Your new company
Your new company is a global organisation within the IT industry with multiple sites across Ireland. They are a recognised employer of choice and due to new business, we are hiring an enthusiastic team of customer service executives to work within their Waterford office. This will be based onsite, in which you will receive fully paid in office training.
Your new role
As a Customer Service Executive, you will receive customer queries and be tasked with bringing a successful resolution to these customer queries. You will promote services and solutions while maintaining excellent customer service and meeting your daily targets. Full paid training (office based) will be provided with continued support throughout your career, you do not need previous experience but it will be an advantage. This position is Full Time office based in Waterford.
42.5 hours per week, Monday to Friday 2pm - 10.30pm, working every second Saturday.
What you'll need to succeed
In order to succeed in this role, you will speak fluent English and have excellent communications skills, both written and verbal. Prior experience in customer service in a fast-paced environment will be an advantage, but this is not necessary. This role will suit a driven individual who has an excellent work ethic, enjoys a target driven environment, has a passion for customer service and who would like to progress in their career.
What you'll get in return
You will be full trained and rewarded within a dynamic equal culture, You will be gaining hands on experience. This organisation has a reputation for developing and promoting within the company, giving you numerous opportunities for career progression Benefits Include: Paid Training: All training provided is fully paid. 30 days holiday (includes 10 statutory days entitlement). High energy and dynamic work environment. Promotions Learning and development platforms available to all employees. Global company with opportunities for growth across many countries. Maternity Cover contributions. Accessible site for all modes of transport. Special staff offers. Free access to the VHI Employee Assistance Programme and to the Virgin Pulse platform.
Work Location: In person
Job Type: Full-time
Salary: From €11.55 per hour
Benefits:
- Company events
Schedule:
- Holidays
- Weekend availability
Supplemental pay types:
- Bonus pay
- Overtime pay
Ability to commute/relocate:
- Waterford, CO. Waterford: reliably commute or plan to relocate before starting work (required)
Language:
- English (required)
Work Location: In person
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