Interested applicants MUST apply by resume and cover letter through emailing hr@jenga.io, cc joleen@jenga.io. We MUST receive an email application from you in order to consider you.
About the role:
- Provide general administrative support;
- Manage Communications Applications (Whatsapp / WeChat / Telegram Groups)
- Create and monitor groups and daily conversations between BD and Clients.
- Create and manage close to 2000 client groups.
- Manage client files and update information daily in accordance to the Company’s policies and procedures;
- Cross-checking of database against relevant records with the various Government regulatories;
- Support BD department and sending messages to clients accordingly.
- Reminding clients and sending invoices, following up on payments from clients via groups.
- In charge of all groups, middleman of all departments to clients.
You should have:
- Outstanding problem-solving skills;
- Positive attitude, driven and ready to take on challenges;
- Meticulous attention to detail and follow-through; perform tasks with high degree of accuracy and efficiency with the ability to meet deadlines;
- Ability to work independently, to take initiative and to overcome obstacles;
- Ability to successfully manage competing priorities, keeping constant sight of the overall objectives;
- High degree of flexibility in a demanding, fast-paced and frequently changing environment;
- Excellent oral and written communication skills (both in English and Chinese to better manage the Chinese clients);
- Must be able to type in Chinese.
Job Type: Full-time
Salary: From $2,500.00 per month
Benefits:
- Professional development
Schedule:
- Day shift
- Monday to Friday
Supplemental pay types:
- 13th month salary
- Performance bonus
Experience:
- Administrative experience (Preferred)
License/Certification:
- CHINESE Speaking / Writing Required (Preferred)
Work Location: In person
